Thank you for shopping Nikki Gs’ Beauty! We love our customers and value your business. We regret the sale wasn’t satisfactory. Please give us a chance to get it right.
We offer free shipping and free return or exchanges on all human hair and hair products within the first 14 days of your purchase. In regards to our international customers, we may extend this window to 30 days during the holiday seasons. Which ever time frame is applicable; you will not be offered any refund or exchange when the time has passed. Due to the hygienic nature of our products; Your item must be unused in its original package and in the same condition you received it. Contact Nikki (G) Graves. email@example.com to get the process started. We will need your name, email a physical address to ship your return , product info. to include order number and a detailed reason for the exchange.